2020. 2. 26. 07:19ㆍ카테고리 없음
The MBTA is running a pilot program with ridesharing companies Uber, Lyft, and Curb to offer on-demand transit service to RIDE customers. You can book trips right from your smartphone, instantly—or call in for concierge service.You get:. Trips as low as $2 (paid to Uber, Lyft, or Curb). Shorter wait times. Instant, same-day booking.
Faster trips. Access wheelchair-accessible vehiclesThe pilot program’s newest addition, offers RIDE customers on-demand taxi trips in Boston, Brookline, Cambridge, and Somerville.The pilot program has been extended to March 31, 2020 but is subject to change or cancellation during this period.You can participate in the pilot program and also use The RIDE paratransit services. Pilot participation has no impact on your RIDE eligibility.Please note: Uber/Lyft/Curb drivers do not provide ADA Complementary Paratransit service.
Customers seeking ADA Complementary Paratransit service should continue to use.The On-Demand Paratransit program is still in pilot mode, and the MBTA can change or cancel it at any time. Service Comparison. Instructions. Follow the prompts on the company’s website.
Download the app onto your smartphone. and create an account (if you don’t already have one). Please note that this is separate from your pilot program enrollment.
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If you're approved, the company will email you with instructions on how to set up your RIDE account within 2 weeks.If you don't have a smartphone, you can call Lyft and Curb to book rides. After you've been approved, instructions on how to set up you account and call to book rides will be provided. How It Works.
Each month, you’ll get a limited number of subsidized rides, based on historical RIDE use. The MBTA may adjust its subsidy structure periodically during the pilot period. How to Book a Trip.
You can request a ride through whichever company you’ve signed up with—Uber, Lyft or Curb—through their smartphone apps. If you're a Lyft or Curb customer, you can use their phone-in services to book a trip. Contact CurbYou can, email, or call Vehicle Access IssuesThe MBTA is committed to full and lawful access for passengers participating in the On-Demand Paratransit pilot, including those requiring the use of service animals.
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If you have a problem accessing a vehicle—particularly if you were denied service or otherwise believe you were discriminated against—please immediately contact the on-demand provider via in-app message, and notify the MBTA of your submission at. Eligibility InquiriesFor questions about your eligibility or if you haven’t heard from Uber, Lyft, or Curb after 72 hours, contact the MBTA at.